Transparent and accountable processes

Auditing. Assessment. Certification.

Reverse Consumption Centres are subjected to annual quality auditing.

The auditing procedures are based on approved procedures set out in the RAL GZ 950 Quality Assurance and Test Specifications. Detailed information on the auditing process is available in Section 4 and Appendix 6 of the Quality Assurance and Test Specifications.

The areas inspected are weighted as follows:

► Reception, collection and sorting of end-of-use products

► Storage, handling and safety

► Appearance and service quality at the RCC

► Reverse consumption operations

► Information and advice on waste prevention

► Management of the Reverse Consumption Centre